Phoned the company to set up the new tv I purchased. The person on the phone was polite and helpful. The tv engineer came the next day he was on time. He polite helpful explained how the tv operated took away the old tv as well with the packaging. So a good job done.

On time, very polite and friendly. Clearly explained everything that needed doing.

Jake was excellent, quickly identified the problem and sorted it there and then. Provided really useful advice as well. Highly recommended. The wider booking system which got Jake to us was let down by misleading (over-optimistic) advice about when he/ the service engineer would get to us.

A very prompt and exceptional service, from making the telephone call, from sending a professional(who definitely knew what he was saying and doing) to getting all done from the free call out on the same day. Thank you Chris

Very friendly and polite engineer, identified the problem and fixed it efficiently, great communication throughout, excellent service.

Job was completed to our fuu satisfaction

Excellent experience, the service was efficient, with confirmation sent after every communication, which was clear and very helpful. The person attending to undertake the repair was polite, clear and also very helpful. Great service and would be happy to recommend and use again.

Very helpful Engineer had a nice manner and was willing to explain things several times Would highly recommend

The engineer fixed the problem uickly. However twice there were automated messages postponing the appointment.

Jason was very helpful and friendly, and got on with a nice clean job.

The engineer was very thorough and very polite.

A very efficient service

The chap who came ( Kevin ) was lovely and did an amazing job. I was very pleased with the outcome and will recommend you to others

technician very good and new his subject and gave me confidence

Your colleague was on time to the minute. He was polite, professional and after thorough testing he concluded that a tree in the garden had grown and obscured the satellite dish. He was very thorough and a callout charge was not made. Well done you.

Hi there rang up yesterday asked about an aerial they was going to try get me in yesterday afternoon but think it was too late in the day so they sent a message saing they be around first thing so they came out 9am. So Mark the engineer instantly saw the old aerial was damaged gave me the quote straight away so i agreed to it. Mark then went on to say that i live in apoor signal aerial noticed the trees might be in the way. He then took rhe old one down and put the new one up it probably took about an hour to do.Mark did a professinal and quick job quick bank transfer job done well done to Mark and thank you

Engineer turned up early, quickly assessed the problem and gave 2 solutions. The job was done quickly and cleanly.

Prompt service brilliant communication